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Thanks to Covid-19, a 16-store pet-supply retailer in Texas has a thriving ecommerce site, an in-house local-delivery fleet, and a busy curbside pickup program. It no longer relies exclusively on in-store revenue.

  • Early attempts at ecommerce.

  • Operational logistics of an in-house local delivery fleet and multi-store curbside pickup.

  • Retraining employees for omnichannel sales and fulfillment tasks.

  • The company's focus moving forward.

Kate Knecht is the fourth-generation owner-operator of Tomlinson's Feed, a family-owned retailer in Austin, Texas, with 16 physical stores.

About the Presenters

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Expires: Dec. 11, 2020

Expires: Dec. 11, 2020

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Practical Ecommerce

Armando Roggio is the longtime senior contributing editor for Practical Ecommerce and the host of CommerceCo by Practical Ecommerce.

About the Sponsor

Oracle NetSuite is the world’s number one cloud business system. With NetSuite, you can ditch the spreadsheets and access financials, human resources, inventory, ecommerce, and more — all in one place. More than 24,000 companies trust NetSuite to stay in total control and have clear visibility of their businesses, saving time and money.

Ecommerce, Local Delivery Remake In-store Retailer

Webinar: Streaming Video + Ebook

Webinar: Streaming Video + Ebook

Companion Ebook

Companion Ebook

Ebook: Ecommerce in 2020 and Beyond.

Registrants will also receive a free companion ebook, a comprehensive summary of the presentation to immediately read, download, and save.

Registrants will also receive a free companion ebook, a comprehensive summary of the presentation to immediately read, download, and save.

In this 20-minute instant webinar and ebook, the owner-operator addresses: